We offer nationwide full service and repair for Catheterization (Cath) Lab, Interventional Radiology (IR/Angio) Lab, Electrophysiology (EP) services. Our expert field engineering team is strategically positioned to be able to keep you running on short notice. We service all major brands of equipment and have a large inventory of parts and components to ensure rapid repairs. We've also invested in the latest service technologies, remote diagnostic tools, and state of the art testing and repair bays in our North Carolina national service center.
Service • Technical Support • Education • Parts
S.T.E.P. represents the four cornerstones of our customer partnership philosophy: Service, Technical Support, Education, and Parts. These are the four areas we believe are the basis for ensuring our Cath/Angio & CT client's needs are met and their systems are maintained and fully operational at every STEP. It represents how we partner with our clients to help reach their goals and mission. We aim to STEP with our partners towards better patient care and a brighter healthcare future.
S.T.E.P. can be formulated to create a tailored made program to support any partners need. Our partners can create a program that supports their risk tolerance and operational budget. Additionally, they can take comfort in knowing they have a partner with the capabilities to support any area of their Cath/Angio & CT need with the click of the mouse or a simple phone call.
We are your premier Service, Technical Support, Education, and Parts partner!S.T.E.P. 5-Year Plan
Our team is built to help you reach your facility uptime, patient satisfaction, and budget goals. We customize solutions that fit your unique organization. Our technical experts are always available by the hour, large discounted blocks of hours, or through custom service agreements.