Avante Ultrasound has gained a reputation as the premier technical knowledge base in ultrasound equipment. Our large staff of factory trained service engineers is available 24 hours a day and 7 days a week. When you call in, you won't be transferred out of the country to someone with an answer sheet. You will however, talk to a live person with extensive knowledge of ultrasound equipment. Technical support is a FREE service that Avante has been providing to our customer from the beginning.
When ultrasound equipment problems arise at your facility, you need trained technicians on your side and ready to help. Avante's comprehensive service contracts provide ultrasound facilities with dedicated service professionals whose sole responsibility is to manage your ultrasound service and repair needs, allowing you to focus on what you do best – providing quality care to your patients.
We have strategically located, factory-trained ultrasound service and technical support engineers on site at our Avante facilities and across the United States. If you're outside our current coverage area, we have technicians standing by ready to make the trip to your facility. At Avante, we pride ourselves on being self-sufficient by taking care of our customers with our own skilled engineers. When you call in to request a repair, our state-of-the-art ERP system makes it easy to efficiently schedule your service appointment.
Avante has an array of options to best suite your changing needs, from accreditation and preventive maintenance to comprehensive service contracts.
Avante can diagnose your current probe, make needed repairs and deliver your probe to you in as few as 3 days for a fraction of the cost of acquiring a new probe.
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