Most Valuable Biomed Department (November) - Mercy Hospital Ardmore

Mercy Hospital Ardmore is a full-service tertiary hospital with 190 licensed beds. Located in southern Oklahoma, Mercy Hospital Ardmore is the leader in providing cancer care. Their Joint Replacement Center has earned The Joint Commission's Gold Seal of Approval® for its compliance with national quality and patient safety standards.

Mercy Hospital Ardmore's clinical engineering team is made up of five dedicated biomeds that manage and service assets for this 190-bed hospital.

Featured above; Juan Williams (Biomed Tech IV), Richard Rasco (Biomed Tech III), Russell Akers (Biomed Tech II), and Hakan Olasmis (Biomed Tech II). Not featured; Lead Tech, Alan McCann (Ras Tech IV).

Q: What specific roles does your biomed department have in the hospital?

Our biomed department handles corrective maintenance and preventive maintenance on all of the medical equipment throughout the main hospital, as well as four rural area hospitals.

Q: What are some efficient strategies your department uses to maintain the equipment, while also dealing with hospital upgrades, projects, etc.?

Preventative maintenance is being taking care of on a monthly basis, and evenly distributed across twelve months with the help of software. This software also pages each member of the biomed staff with work orders so we are able to respond in a timely manner.

Q: Are there any fun projects you are currently working on in the hospital?

We have recently been upgrading most of our radiology department with new CT, MRI, and nuclear medicine cameras. We are currently looking to replace our monitoring and telemetry system so we can assist our patients more efficiently.

Q: How does using third party repair companies like Avante Health Solutions assist your biomed department?

Our partnership with Avante Health Solutions has greatly helped our biomed department. This method helps us return the defective units back into service in a timely manner, as well as helps us with cost.

Q: Feedback on your positive experiences with using Avante Health Solutions, patient monitoring division.

Tracking and updates has been greatly appreciated. Lydia Wooten, Account Manager at Avante Patient Monitoring, has been specifically helpful in delivering all those updates and taking necessary steps to reduce repair turn times. Lydia has always been willing to help with any of our problems. Knowing that there is a reliable company like Avante helps to relieve stress from our shoulders, specially on those busy PM months, and makes our day-to-day much smoother. 

Want to be featured as our January MVB department? Contact your sales representative to be entered as a nominee.