Cryo & Magnets Service, & Support

Our team of experts specializes in MRI magnet services for your GE, Siemens, and Philips MRI systems. Services include emergency on-site repairs, cryogen sales and fill services, ramping and shimming and technical support.

We also offer exchange and repair services for MRI cold heads and compressors from top manufacturers such as Sumitomo, Leybold, and APD. Our extensive inventory includes ready-to-ship cold heads, compressors, flex lines, and adsorbers.

Services Menu

  • Cryogenic Installation: Our OEM certified engineers travel worldwide to provide on-site turnkey installations and MRI magnet service including next day emergency service.
  • Technical Support: Phone, email, and remote diagnostics.
  • Remote Monitoring: Continuously monitors key operating parameters and functions of the MRI System, transferring real-time statistics.
  • Service Contracts: Custom service contracts based on your needs and budget criteria.
  • Inspection & Recertification: Our engineers review systems and utilize calibration tools to determine the overall health of the cryo system or magnets. We provide a detailed evaluation report with specified defective parts or out-of-spec performance to fully support your decision making process.

CT Service Agreement Levels

To maximize uptime and maintain image quality, Avante offers a variety of flexible service agreements:

Full CT Service

Provides all services to keep your system performing like new with clear image quality. Includes all maintenance, technical support, tune-ups, updates, calibration, parts and repairs.

Custom Service

Allows you to craft a service plan that works with your available resources and staff. We will act as part of your team to support your operation and workflow.

Preventive Maintenance

Our engineers will perform regularly scheduled maintenance necessary to maintain peak system performance, as well as emergency calls and support to maximize your uptime.

Labor Only

Provides the labor necessary for troubleshooting, repair, calibration, and support to keep your system up and running.

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